At Solodina gallery we want to make art collectors happy! That’s why after you get your artwork we give you seven (7) days in case you wish to return it and get a refund.
You can return any artwork except the end products listed below provided that the artwork is in its original state and package.Returns are NOT possible for the following end products:
Open edition prints
Art prints (posters)
For more information on returns of original artworks and instructions, please check our F.A.Q:How can I return an original artwork?Return policy for original artworks
You have seven (7) days from the moment of delivery in case you wish to return it and get your money back. Only artworks in their original state are eligible for a refund.
The artworks must be posted by the buyer within three (3) days after the return request is accepted.
To sum it up, if you got your artwork from Solodina gallery and you are not fully satisfied with your purchase, that’s what you need to do:
Contact us within seven (7) days upon delivery to request a return.
Wait until we have approved your request and then send the artwork back within three (3) days. Please, do not send the artwork back without contacting us and without getting your return request approved first.
If you fail to inform us about your return request within 7 days upon delivery or fail to send the artwork back within 3 days after your request is approved, you won’t be eligible for a refund.
(Some exceptions are possible, please contact us to discuss your case).